Birch Gold Group Review
Market Research Summary |  |
|---|---|
| Website | www.birchgold.com |
| Phone No. | 1-800-355-2116 |
| PERFORMANCE: | |
| BBB (Better Business Bureau) Rating (Scale of A+ to F) | A+ |
| BBB Complaints | 8 |
| BCA (Business Consumer Alliance) Rating (Scale of AAA to F) | AAA |
| BCA Complaints | 0 |
| Trustlink Rating | 5 out of 5 Stars 135 reviews |
| RETIREMENT FUNDS: | |
| Gold IRAs Offered (US) |  |
| Crypto IRAs Offered (US) |  |
| Gold RRSPs Offered (Canada) | |
| GENERAL: | |
| Preferred Depository | Delaware Depository Services Co |
| Preferred Custodian | Self-Directed IRA Services |
| Minimum IRA Purchase Amount | $10000 |
| Physical IRA Application | |
| Digital IRA Application | |
| FEES: | |
| Set Up | $90 |
| Admin (annually) | Not divulged |
| Storage (annually) | $160 |
| TIMESCALES: | |
| IRA Transfer Process | 7 days |
| 401k Rollover Process | Not known |
| Delivery of Metals | Not divulged |
| PEACE OF MIND | |
| US Mint Listed Dealer | |
| ICTA Member | |
| TRUSTe Verified | |
| Norton Secured | |
| Special Offers | None |
A Heads Up before getting deep into this review:
Having evaluated a great number of Gold IRA providers over the past decade or so I am well positioned and committed to helping you understand options that will empower your decision-making process. I've meticulously conducted a comparative market analysis of the top gold IRA investing companies to help you select one that aligns with your personal circumstances and financial goals. My in-depth research and findings provide knowledge to help you make an informed choice. Explore my detailed evaluations and comparisons of the five top performing Gold IRA Companies in by clicking here. Or save time and go straight to my review of Augusta Precious Metals, the gold IRA provider that achieved the highest scoring in my evaluations.
Expert Review
Background
Birch Gold Group are headquartered in the Burbank area of Los Angeles, California and have been in business since 2003. They have around 65 employees and their operating hours are from 7am to 6pm PST Monday thru Friday. They also have a physical presence in San Francisco and Silicon Valley.
When I researched Birch Gold Group, I was impressed with their commitment to customer satisfaction. When I reached out to their Customer Service department, they proudly declared to me that it is their mission to educate their customers about precious metals and their associated benefits, to focus on listening to their customers’ needs rather than on selling to them, and to provide utmost customer service. The gentleman whom I spoke to was very passionate about that.
They employ a team of experienced precious metals professionals which hosts the ‘Market Report’, a show which analyzes the daily news and comments on how current affairs could have an impact on precious metals over both the short and long term. Within their organization they also have a Client Relations Department and a department that specialises in IRAs.
Company Website
I was impressed with Birch Gold Group’s website. It provides a lot of information about investing in gold and other precious metals.
Dominating the Home page is a form where you can request a free information kit and links to videos with exclusive interviews with the likes of former Congressman Ron Paul, CEO of Forbes Inc. Steve Forbes, financial commentator Peter Schiff and veteran investor Jim Rogers.
There is a page entitled ‘Why Precious Metals’ which provides information about the benefits of investing in them, the different types, the difference between bullion and numismatic coins and different ways in which you can invest in precious metals.
I liked that towards the top of the website current prices of gold, silver, platinum and palladium together with daily performance statistics for all four metals are displayed ‘ticker’ style. There is also a link on the site to Interactive and Historical Charts for these metals.
The Precious Metals IRAs page on their website particularly stood out to me. This is comprehensive and provides information about Precious Metals IRAs in general including the benefits and advantages of them, the criteria for and types of metals that can be included, the other types of (non metals) investments that can also be included and the types of retirement accounts that can be rolled over into a precious Metals IRA.
Overall, I found the website very informative and easy on the eye. It strongly advocates the concept of investing in precious metals.
Products
While Birch’s website gives a lot of information about and reasons for investing in the four main precious metals, gold, silver, platinum and palladium, strangely they only include detailed information about gold and silver coins in the Products section of the site.
There is no information about any platinum or palladium coins nor about any types of bars. I must admit that I found that rather disappointing.
The information that they do include however, about gold and silver coins, is varied and detailed with nice images of each type.
Reputation, Ratings and Complaints
Whenever I evaluate a gold IRA company I always pay attention to information provided at the main independent consumer advocacy portals. This is what i discovered during my recent checks into Birch Gold Group.
BBB – Better Business Bureau
When I researched Birch Gold Group’s reputation, I found that they have achieved an A+ rating with the Better Business Bureau, the highest possible rating.
At the time of my most recent check on the BBB website I noticed that there had been eight closed complaints in the previous 3 years, and four in the previous 12 months. These were reported by BBB to be relating to Advertising/Sales and Product or Service issues. 139 customers had posted reviews with an average rating of 4.55 out of 5.
Disclaimer: These were facts that I found on the BBB website and which I am merely relaying here. I cannot verify the accuracy of this information.
The BBB reports that it knows of no government actions involving the business activities of Birch Gold Group, nor does it have anything to report about their advertising methods.
BCA – Business Consumer Alliance
Birch Gold has been a BCA member since November 2011 and they have had an AAA Company Rating assigned to them, which is the highest achievable. When I last checked there had been 0 complaints recorded over the previous 3 years. There were 7 customer reviews, all of which gave 5 out of 5 Stars.
Disclaimer: This was information I found on the BCA website and which I am merely relaying here. I cannot verify the accuracy of this information.
Exactly as with the BBB, I could see that the BCA has no information about government action or the company’s advertising practices to report. The only additional noteworthy information I found recorded there is a DBA (Doing Business As) of White Horse Capital, LLC.
Trustlink
At the time of my most recent check Birch Gold had a 5 out of 5 stars rating based on 135 reviews. A quick scan of the reviews revealed to me such comments as ‘No Complaints’, Pleased with my experience’, ‘Easy to deal with’ and ‘Good service, helpful staff’.
Authentic BBB Customer Reviews
Every purchase I have made from Birch Gold has been efficient and accurate. The customer service is very helpful and quick to help resolve any questions you might have. If you are wondering where you can buy physical gold at a fair price near the market value (there is of course a small commission), take some time to call Birch Gold!
I was pleasantly surprised how easy it was to roll over my 401K into gold and silver. Everyone at Birch Gold was professional, personable, and very knowledgeable during the process. I recommend giving them a call!
Birch Gold has been the best I ever experienced in customer service.from beginning to end as Ive transitioned accounts into their gold *** Birch Gold has made sure it was seamless and done correctly. They constantly follow up to make sure I am totally satisfied I am! Thank you ***** etal!
I have had two dealings with Birch Gold. The first was a straight cash purchase which went flawlessly. The second was a rollover of a portion of my **** Both times their representatives have been fantastic very patient with a financial novice, answering all questions and keeping in contact during and after the transactions. In reference to the rollover they handled all the paperwork. I am extremely pleased with Birch Gold and look forward to continued dealings with them. I highly recommend them to anyone interested in looking into precious metals.
Amazing group of people. My team walked me through every step of the way. The process was easier than I thought it would be. I look forward to doing business with them again
Great! Helpful, efficient, knowledgeable and friendly. Had a great experience and highly recommend!
Excellent customer service! Prompt, knowledgeable, and friendly. There are no negative comments to share. Hopefully, my investment is a success!!
Phenomenal customer service! Great transparency. Recommending Equity to others! Thank you!
Great experience with Birch Gold Group. Our customer service team was professional and knowledgeable. We were apprehensive the process was going to be difficult but it went so smoothly we were shocked. You cant go wrong with Birch Gold Group.
They made the process easy and took the time to walk me through everything.
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Conclusion
Birch Gold Group has a solid reputation, as demonstrated by their top ratings with both the BBB and BCA, and their high Trustlink score. I found a lot of positivity and very little negativity about this company. Their commitment to customer service, wealth of information, and solid reputation are noteworthy.
Notwithstanding, I would always recommend, whether it be to friends, clients or colleagues, that you use this comparison for educational guidance only, conduct your own research, and come to your own conclusions and decision as to whether Birch Gold Group, or any other service provider that you might be considering, aligns with your own unique circumstances, values and financial goals.
What I am sharing with you here are my detailed market research findings coupled with my personal experience. My intent has been to help you, in the mode of a business consultant, to understand options available.
FINAL WORDS
Investing in gold can be a powerful strategy to protect and diversify a retirement portfolio. The right Gold IRA provider can help you navigate this complex market with confidence. To help you understand options, I recently conducted a comparative market analysis of the five top performing Gold IRA Companies in . Be sure to check out my research findings before initiating any IRA rollover or transfer.
FINAL WORDS
Investing in gold can be a powerful strategy to protect and diversify a retirement portfolio. The right Gold IRA provider can help you navigate this complex market with confidence. To help you understand options, I recently conducted a comparative market analysis of the five top performing Gold IRA Companies in . Be sure to check out my research findings before initiating any IRA rollover or transfer.
MEET THE RESEARCHER
Doug Young Financial Markets Researcher & Former Financial Director
- Over 20 years of experience in financial markets
- More than 15 years specializing in Gold IRAs
- Extensive expertise in precious metals trading
- Former Financial Director at World Freight Services Ltd for 16 years.
- Author of 500+ published financial research articles over 10 years
- Conducted 80+ Gold IRA company evaluations since 2011
Related:
Augusta Precious Metals vs Birch Gold Group
Goldco vs Birch Gold Group
⚠️ IMPORTANT: All content on this website is for educational purposes only and should not be considered personalized financial advice. Always consult with a qualified financial advisor before making investment decisions.
