Birch Gold Group Analysis ‘At a Glance’:

Birch Gold Group
Phone No.1-800-355-2116
BBB (Better Business Bureau) Rating
(Scale of A+ to F)
BBB Complaints8
BCA (Business Consumer Alliance) Rating
(Scale of AAA to F)
BCA Complaints2
Trustlink Rating5 out of 5 Stars
126 reviews
Gold IRAs Offered (US)
Crypto IRAs Offered (US)RedCross
Gold RRSPs Offered (Canada)RedCross
Preferred DepositoryDelaware Depository Services Co
Preferred CustodianSelf-Directed IRA Services
Minimum IRA Purchase Amount$10000
Physical IRA Application
Digital IRA ApplicationRedCross
Set Up$90
Admin (annually)Not divulged
Storage (annually)$160
IRA Transfer Process7 days
401k Rollover ProcessNot known
Delivery of MetalsNot divulged
US Mint
Listed Dealer
ICTA MemberRedCross
TRUSTe VerifiedRedCross
Norton SecuredRedCross
Special OffersNone

buyer beware

Birch Gold Group Review:

Birch Gold Group’s Background

Birch Gold Group are headquartered in the Burbank area of Los Angeles, California and have been in business since 2003. They have around 65 employees and their operating hours are from 7am to 6pm PST Monday thru Friday. They also have a physical presence in San Francisco and Silicon Valley.

They boldly and proudly declare that it is their mission to educate their customers about precious metals and their associated benefits, to focus on listening to their customers needs rather than on selling to them, and to provide utmost customer service.

They employ a team of experienced precious metals professionals which hosts the ‘Market Report’, a show which analyzes the daily news and comments on how current affairs could have an impact on precious metals over both the short and long term. Within their organization they also have a Client Relations Department and a department that specialises in IRAs.

Birch Gold Group’s Website

birch_gold-website22-09-16Birch Gold Group’s website provides a lot of information about investing in gold and other precious metals.

Dominating the Home page is a form where you can request a free information kit and links to videos with exclusive interviews with the likes of former Congressman Ron Paul, CEO of Forbes Inc. Steve Forbes, financial commentator Peter Schiff and veteran investor Jim Rogers.

There is a page entitled ‘Why Precious Metals’ which provides information about the benefits of investing in them, the different types, the difference between bullion and numismatic coins and different ways in which you can invest in precious metals.

Towards the top of the website current prices of gold, silver, platinum and palladium together with daily performance statistics for all four metals are displayed ‘ticker’ style. There is also a link on the site to Interactive and Historical Charts for these metals.

One of the pages on the Birch Gold website is dedicated to Precious Metals IRAs. This is comprehensive and provides information about Precious Metals IRAs in general including the benefits and advantages of them, the criteria for and types of metals that can be included, the other types of (non metals) investments that can also be included and the types of retirement accounts that can be rolled over into a precious Metals IRA.

Overall the website is very good. It  strongly advocates the concept of investing in precious metals.


While Birch’s website gives a lot of information about and reasons for investing in the four main precious metals, gold, silver, platinum and palladium, strangely they only include detailed information about gold and silver coins in the Products section of the site. There is no information about any platinum or palladium coins nor about any types of bars.

The information that they do include however, about gold and silver coins, is varied and detailed with nice images of each type.

Birch Gold Group Company Video

Birch Gold Group Reputation, Ratings and Complaints

A+Birch Gold Group BBB – Better Business Bureau

Birch Gold have been a BBB Accredited Business since November 2011 and they have achieved an A+ rating which, on a scale of A+ to F, is the highest possible.

At the time of our most recent check on the BBB website we noticed that there had been eight closed complaints in the previous 3 years, and four in the previous 12 months. These were reported by BBB to be relating to Advertising/Sales and Product or Service issues. 80 customers had posted reviews with an average rating of 4.9 out of 5. Disclaimer: This was information found on the BBB website and which we are merely relaying here. We cannot verify the accuracy of this information.

The BBB reports that it knows of no government actions involving the business activities of Birch Gold Group, nor does it have anything to report about their advertising methods.

aaaBirch Gold Group BCA – Business Consumer Alliance

Birch Gold has been a BCA member since November 2011 and they have had an AAA Company Rating assigned to them, which is the highest achievable. When we last checked there had been 2 complaints recorded over the previous 3 years. There were 7 customer reviews, all of which gave 5 out of 5 Stars. Disclaimer: This was information found on the BCA website and which we are merely relaying here. We cannot verify the accuracy of this information.

Exactly as with the BBB, the BCA has no information about government action or the company’s advertising practices to report. The only additional noteworthy information recorded there is a DBA (Doing Business As) of White Horse Capital, LLC.

Birch Gold Group Trustlink

At the time of our most recent check Birch Gold had a 5 out of 5 stars rating based on 126 reviews. A quick scan of the reviews revealed such comments as ‘No Complaints’, Pleased with my experience’, ‘Easy to deal with’ and ‘Good service, helpful staff’.


Birch Gold Group has a solid reputation as demonstrated by their top ratings with both the BBB and BCA and their high Trustlink score. During our extensive research we found a lot of positivity and very little negativity about this company.

They clearly focus on customer service as a high priority and they have a created a website which gives a lot of useful information, particularly when it comes to explaining the benefits of investing in precious metals.


Based on our research we have to conclude that Birch Gold Group are very much worthy of consideration if you intend investing in precious metals and/or a Precious Metals IRA.

Our Rating

See How Birch Gold Group Compares Side By Side With Other Leading Gold IRA Companies

Reviewed by: Doug Young

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