By Doug Young

Doug YoungAs someone with over twenty years of personal experience with precious metals and gold IRAs, I understand the importance of presenting you with a comprehensive review that you are able trust.

Today I am going to present you with my evaluation of Goldline, one of America’s longest serving precious metals dealers, having started in business in 1960.

Analysis

Websitewww.goldline.com
Phone No.1-888-321-9163
PERFORMANCE:
BBB (Better Business Bureau) Rating
(Scale of A+ to F)
A
BBB Complaints13
BCA (Business Consumer Alliance) Rating
(Scale of AAA to F)
A
BCA Complaints0
Trustlink Rating2.5 out of 5 Stars
50Reviews
RETIREMENT FUNDS:
Gold IRAs Offered (US)
Crypto IRAs Offered (US)RedCross
Gold RRSPs Offered (Canada)RedCross
GENERAL:
Preferred DepositoryDelaware Depository Services Co
Preferred CustodianGoldstar Trust
Minimum IRA Purchase Amount$5000
Physical IRA Application
Digital IRA ApplicationRedCross
FEES:
Set Up$125
Admin (annually)$60 - $250 (Scaled)
Storage (annually)$100+ (Scaled)
TIMESCALES:
IRA Transfer Process1/2 business days (with Express IRA)
401k Rollover ProcessNot divulged
Delivery of MetalsNot divulged
PEACE OF MIND
US Mint
Listed Dealer
ICTA Member
TRUSTe VerifiedRedCross
Norton SecuredRedCross
Main PromotionFree bullion coin on $10000+ investments

Other PromotionsFree shipping to the depository of your choice

Guaranteed price offer

Background

Goldline is wholly owned by A-Mark Precious Metals, Inc. (AMRK), an approved buyer for the US Mint and one of the biggest publicly trading precious metals dealers in the US serving clients in 6 continents.

Goldline are based in Los Angeles, CA and have around 160 employees, including Personal Account Executives who are there to assist customers throughout the precious metals buying and selling procedures.

When I spoke to one of their Customer Service representatives the gentleman proudly declared to me that Goldco are the exclusive dealer for certain bullion products from some of the world’s major mints. He went on to explain to me how all their financial transactions are audited by a well known international accounting firm, and that since they first started in business they have safely delivered precious metals worth in excess of $4 billion.

Company Website

Goldline website

I was impressed with the way that Goldline’s user-friendly website provides a wealth of information about investing in gold and silver. It also has a form where you can request a free Investor Kit.

While exploring their website, I was able to glean information about the various coins and bars that you can buy from Goldline. The procedures for doing so are clearly explained and various forms can be viewed and downloaded. In addition, in that section I was able to see information about Goldline’s BuyBack Policy.

I must admit that I found it surprisingly disappointing that the whereabouts of information about Goldline’s IRA is not obvious, as there is not a direct navigation link to it. I eventually found it under their ‘How To Buy’ section, and once there I was able to read about Goldline’s Express IRA Program and their Price Shield.

Also on the website I was able to see spot prices and charts for Gold, Silver, Platinum and Palladium as well as Gold Market News Items.

When I clicked on the ‘Shop Now’ button I was directed redirected to the Goldline online store.

Customer Service

When I contacted Goldline, their knowledgeable Personal Account Executives impressed me with their expertise and assistance throughout the precious metals buying and selling procedures. Having personally evaluated numerous gold IRA companies over the past 12 years, it was evident to me that Goldline’s commitment to customer support ranks alongside some of the best ones.

Products

I was able to find Information about all the products you can buy from Goldline at the Buy/Sell section on their website.

Some of the coins that they offer are exclusive to Goldline. They are the exclusive dealer for several gold and silver bullion coins that are issued by two of the finest mints in the world, namely the Royal Canadian Mint and the Perth Mint Australia.

Available for purchase from Goldline in addition to those exclusive gold and silver bullion coins are gold coins and bars, silver coins, bars and rounds, platinum coins and bullion and palladium bars and coins.

Goldline Introduction by Glenn Beck

Reputation, Ratings and Complaints

Disclaimer: I am just reporting below my findings on the independent websites mentioned during my most recent visits. None of this reflects my opinion and I am unable to verify the accuracy of the information shown on these consumer advocacy sites.

BBB – Better Business Bureau

During my extensive research into Goldline’s reputation I discovered that they have received an A Rating from the Better Business Bureau (BBB), from a scale of A+ to F. They have been Accredited at the BBB since 2015.

At the time of my most recent check there had been 13 Customer Complaints closed in the previous 3 years and 5 Customer Complaints closed in the previous 12 months.

Also, at the time of my most recent check at the BBB there were 57 Customer Reviews about Goldline, with an average rating of 4.3 out of 5 Stars.

BCA – Business Consumer Alliance

At the Business Consumer Alliance (BCA) Goldline have been awarded an A Rating. The highest possible Rating is AAA.

At the time of my most recent check there had been no complaints registered about Goldline over the previous 3 years and no Customer Reviews had been posted.

Trustlink

Based on 50 customer reviews Goldline come out with an average of 2.5 out of 5 stars at Trustlink.

My Assessment

Goldline have been in business for over 60 years which is no mean feat! During that time they have gained a strong reputation.

They are trusted by two of the world’s finest mints to be the exclusive dealer for some of their offerings.

They have a wide selection of rare coins and bullion, most of which can be purchased at their online store.

The negative is that their record at the 3 independent consumer advocacy sites that I monitored could be stronger. At BBB they have not been awarded the top Rating and there were a number of complaints listed, at BCA they have not been awarded the top Rating and at Trustlink there were more negative than positive customer reviews posted.

As a professional in this field and with years of experience behind me, I am committed to providing honest and unbiased reviews. Overall, taking all the factors of my research into account, I consider that while there are certainly positives about Goldline, in comparison to other gold IRA companies that I have evaluated, I wasn’t convinced that they warranted inclusion on my list of top picks.

I encourage you to visit different gold IRA companies’ websites, to explore their products, and to conduct your own research before making any investment decisions.

My Rating

 See How Goldline Compares Side by Side With the Best Gold IRA Companies

About the Author: Doug Young

Doug YoungDoug is a highly experienced professional and widely trusted authority in financial investing, commodity trading, and precious metals. With over 20 years of expertise, he helps others make informed decisions by sharing a combination of personal experience, extensive knowledge and meticulously researched information on gold IRAs, precious metals investing and retirement planning. He regularly writes and publishes news items on these topics. He has considerable experience of evaluating Gold IRA and Precious Metals Companies, gained over a period spanning more than a decade.

See full bio

See Also:

Augusta Precious Metals vs Goldline

Analysis of My Top Rated Gold IRA Company