Key Takeaways
- Miles Franklin has been a trusted name in precious metals since 1989, offering a broad selection of gold, silver, platinum, and palladium.
- They provide personalized investment consultations, ensuring you make informed decisions that align with your financial goals.
- Miles Franklin is accredited with an A+ rating from the Better Business Bureau, reflecting their commitment to customer satisfaction and ethical business practices.
- Their precious metals can be included in self-directed IRAs, offering a tax-advantaged way to diversify your retirement portfolio.
- While they do not list prices online, their customer-centric sales approach focuses on transparency and tailored solutions for each investor.
A Heads Up before getting deep into this review:
Having evaluated a great number of Gold IRA providers over the past decade or so I am well positioned and committed to helping you understand options that will empower your decision-making process. I've meticulously conducted a comparative market analysis of the top gold IRA investing companies to help you select one that aligns with your personal circumstances and financial goals. My in-depth research and findings provide knowledge to help you make an informed choice. Explore my detailed evaluations and comparisons of the five top performing Gold IRA Companies in by clicking here. Or save time and go straight to my review of Augusta Precious Metals, the gold IRA provider that achieved the highest scoring in my evaluations.
Expert Review

Spotlight on Miles Franklin Precious Metals
Established in 1989, Miles Franklin has carved out a niche in the precious metals market with its commitment to providing high-quality products and exceptional customer service. As a family-owned business, they understand the importance of trust and reliability in investments that often form the backbone of an individual’s wealth-building strategy.
Personalized Investment Consultations
One of the standout features of Miles Franklin is their personalized investment consultations. They believe in one-on-one interactions, taking the time to discuss your financial goals, answer questions, and provide recommendations based on current market trends and your individual needs.
This focus on education and personalized service ensures that investors, whether seasoned or new, receive guidance that’s not just authoritative but also approachable. They understand that each investor’s needs are unique and require a tailored approach. This is what they say:
“Investing in precious metals with Miles Franklin is a simple process that puts the investor’s needs first. Their team is there to guide you every step of the way, ensuring that your investment choices are well-informed and in line with your financial goals.”
Diversity of Precious Metals for Different Investment Strategies
Miles Franklin provides a variety of products that fit different investment strategies and risk tolerances, including:
- Gold, silver, platinum, and palladium bullion
- Numismatic and collectible coins
- Standard bullion coins like American Eagles and Canadian Maple Leafs
- Various bar sizes, from 1 gram to 1 kilogram
This diversity ensures that whether you’re investing for wealth preservation or potential growth, there’s a product that fits your needs.
Miles Franklin’s Industry Credentials
BBB Accreditation and Consumer Ratings
An A+ rating from the Better Business Bureau (BBB) is a strong endorsement of a company’s customer service and business ethics. Miles Franklin’s A+ rating signals that they have a proven track record of resolving customer issues and maintaining transparent business practices. This rating is a reflection of customer satisfaction.
Standards and Compliance in Precious Metals IRAs
For those looking to include precious metals in their retirement plans, compliance with IRS standards is non-negotiable. Miles Franklin offers products that are eligible for inclusion in self-directed IRAs, ensuring that your investment not only diversifies your portfolio but also adheres to the necessary regulations for tax benefits.
What Customers Say
Word of mouth and firsthand accounts are invaluable when evaluating a precious metals dealer. Positive customer experiences often indicate a company’s reliability and service quality.
Analyzing Client Feedback and Testimonials
Client feedback for Miles Franklin is generally positive, with many customers highlighting the knowledgeable staff and the personal attention they receive. These testimonials underline the company’s dedication to educating and empowering investors, rather than just selling to them.
Exemplary Customer Service Experiences
Customers of Miles Franklin often note the ease with which they can reach a representative and the thoroughness of the information provided.
For instance, one customer story highlights how a Miles Franklin advisor assisted them in selecting the right mix of precious metals for their portfolio, taking into account the customer’s individual financial goals and the current market conditions.
Steps to Purchase Precious Metals with Miles Franklin
- Contact their team to express your interest in purchasing precious metals.
- Discuss your investment goals and preferences with one of their advisors.
- Review the options they present and make your selection.
- Finalize your purchase and decide on storage or delivery options.
Integrating Precious Metals into Your Retirement Plan
With Miles Franklin, you can include gold, silver, platinum, and palladium in your IRA, leveraging the tax advantages that come with these investment vehicles. They emphasize how Incorporating precious metals into your retirement plan can offer a buffer against market volatility and inflation.
They will work with you to ensure that your precious metals IRA is compliant and that your selections meet the purity and fineness standards required by the IRS. This attention to detail is crucial in maximizing the benefits of your retirement investments.
Pricing Transparency and Sales Process
While Miles Franklin doesn’t list prices online, they maintain a commitment to transparency in their sales process. To get pricing information, you simply need to reach out to their team. They’ll provide you with up-to-date pricing based on current market conditions and the specifics of your order.
Here’s how you can get pricing information:
- Contact Miles Franklin directly via phone or email.
- Provide details about the products you’re interested in.
- Receive a personalized quote that reflects the most current market prices.
While some investors may be accustomed to seeing live pricing on dealer websites, Miles Franklin takes a more personalized approach. They believe that precious metals investing is a personal affair and that prices should be tailored to the individual’s order.
Conclusion
Miles Franklin earns the trust of its clients through its commitment to transparency, education, and customer service. They take the time to understand your financial objectives and help you select the right products to meet those goals.
Their sales approach prioritizes the investor’s needs above all else. By providing personalized quotes, they ensure that each investor gets the best possible price based on their specific situation. They demonstrate a customer-centric philosophy and a commitment to fostering long-term relationships with their clients.
Notwithstanding, I would always recommend, whether it be to friends, clients or colleagues, that you use this review for educational guidance only, conduct your own research, and come to your own conclusions and decision as to whether Miles Franklin, or any other service provider that you might be considering, aligns with your own unique circumstances, values and financial goals.
What I am sharing with you here are my detailed market research findings coupled with my personal experience. My intent has been to help you, in the mode of a business consultant, to understand options available to you.
FAQ About Miles Franklyn
What types of payment does Miles Franklin accept?
Miles Franklin accepts various forms of payment to accommodate their clients’ preferences. These include credit cards, bank wires, personal checks, and cashier’s checks. Their team can provide you with details on payment processing times and any applicable fees.
How does Miles Franklin differentiate itself from other dealers?
Miles Franklin sets itself apart through their personalized service, educational resources, and commitment to ethical business practices. Their A+ BBB rating and positive customer testimonials reflect their dedication to excellence in customer satisfaction.
What do I do if I want to sell my precious metals back to Miles Franklin?
If you’re looking to sell your precious metals, Miles Franklin makes the process straightforward:
- Contact their team to discuss the items you wish to sell.
- Receive a quote based on the current buyback prices.
- If you agree to the terms, ship your metals to Miles Franklin for verification.
- Upon verification, receive payment promptly.
Miles Franklin values the relationship with their clients, whether you’re buying or selling, ensuring a smooth and transparent transaction.
FINAL WORDS
Investing in gold can be a powerful strategy to protect and diversify a retirement portfolio. The right Gold IRA provider can help you navigate this complex market with confidence. To help you understand options, I recently conducted a comparative market analysis of the five top performing Gold IRA Companies in . Be sure to check out my research findings before initiating any IRA rollover or transfer.
FINAL WORDS
Investing in gold can be a powerful strategy to protect and diversify a retirement portfolio. The right Gold IRA provider can help you navigate this complex market with confidence. To help you understand options, I recently conducted a comparative market analysis of the five top performing Gold IRA Companies in . Be sure to check out my research findings before initiating any IRA rollover or transfer.
MEET THE RESEARCHER![]()
Doug Young Financial Markets Researcher & Former Financial Director
- Over 20 years of experience in financial markets
- More than 15 years specializing in Gold IRAs
- Extensive expertise in precious metals trading
- Former Financial Director at World Freight Services Ltd for 16 years.
- Author of 500+ published financial research articles over 10 years
- Conducted 80+ Gold IRA company evaluations since 2011
⚠️ IMPORTANT: All content on this website is for educational purposes only and should not be considered personalized financial advice. Always consult with a qualified financial advisor before making investment decisions.