Compare Augusta Precious Metals & OneGold
Augusta Precious Metals and OneGold offer unique features and benefits. Understanding their differences can help you choose the right partner for your investment journey.
Key Takeaways
- Augusta Precious Metals offers a streamlined Gold IRA account setup with lifetime support and educational resources.
- OneGold provides a convenient online platform for buying and selling precious metals with features like AutoInvest.
- Augusta has been recognized with numerous industry awards for transparency and customer satisfaction.
- Both companies have high ratings from the Better Business Bureau and other consumer protection agencies.
- Augusta’s guarantees include a 7-day money-back policy and a highest buyback guarantee, offering peace of mind to investors.
Augusta Precious Metals Overview
Augusta Precious Metals is a highly regarded company specializing in gold and silver IRAs. They have earned a stellar reputation for their commitment to transparency, customer education, and exceptional service. Augusta stands out with its personalized approach, offering free one-on-one webinars with an on-staff Harvard-trained economist. This ensures investors are well-informed and confident in their decisions.
Augusta is renowned for its rigorous compliance procedures and regular third-party audits, which enhance their credibility and trustworthiness. The company’s dedication to customer satisfaction is evident in their industry accolades, such as being voted the ‘Best Overall Gold IRA Company’ by Money Magazine for three consecutive years. With a focus on education and support, Augusta aims to empower investors with the knowledge they need to make sound financial choices.
OneGold Overview

OneGold, on the other hand, is a digital platform designed for buying, selling, and managing precious metals online. Founded by industry leaders, OneGold offers a seamless experience for investors looking to diversify their portfolios with gold, silver, and platinum. The platform’s interactive features, such as AutoInvest and an intuitive mobile app, make it easy for users to manage their investments on the go.
OneGold’s unique selling point is its ability to provide high liquidity, allowing investors to withdraw funds on the same or next business day. This flexibility, combined with low premiums and no sales tax, positions OneGold as a cost-effective option for those seeking convenience and efficiency in their precious metals investments.
Gold IRA Services
Augusta’s Gold IRA
Augusta Precious Metals excels in offering a comprehensive Gold IRA service. Their streamlined account setup process is designed to make investing in a gold IRA as simple and hassle-free as possible. Each investor is assigned a personal customer success agent who guides them through every step, ensuring a smooth transition into precious metals investing.
“Augusta’s commitment to customer education is unparalleled. Their free one-on-one webinars with a Harvard-trained economist provide invaluable insights into market trends and investment strategies.”
Furthermore, Augusta offers lifetime account support, meaning investors have access to expert guidance whenever they need it. This level of service is rare in the industry and underscores Augusta’s dedication to helping clients achieve their financial goals.
OneGold’s Gold IRA
OneGold offers a different approach to gold IRAs, focusing on digital convenience and flexibility. While they do not specialize exclusively in IRAs, they provide the tools necessary for investors to manage their precious metals holdings online effectively. OneGold partners with custodians like Preferred Trust Company and STRATA Trust, allowing investors to choose their preferred custodian for IRA accounts.
While OneGold may not offer the same personalized service as Augusta, their platform’s ease of use and cost advantages make it an attractive option for tech-savvy investors looking for a straightforward way to manage their precious metals investments.
Years in Business / Minimum IRA Investment Comparisons
Started in Business | Minimum IRA Investment Levels | |
Augusta Precious Metals | 2012 | $50,000 |
OneGold | 2000 | No minimum |
Independent Ratings Compared
Ratings at Better Business Bureau (BBB), Business Consumer Alliance (BCA) and Trustlink:
BBB | BCA | Trustlink | |
Augusta Precious Metals | A+ | AAA | 5 out of 5 Stars |
OneGold | A+ | Not listed | Not listed |
Company Credibility & Reputation Compared
Augusta’s numerous awards and accolades, such as being named the ‘Best Overall Gold IRA Company’ by Money Magazine, speak volumes about their commitment to excellence. Their dedication to compliance and transparency further solidifies their position as a trusted leader in the industry.
OneGold has gained a reputation for providing a convenient and user-friendly platform. Their focus on technology and cost savings appeals to a modern investor base. However, they may lack some of the personalized services and industry recognition that Augusta offers.
Industry-wide Accreditations
Augusta Precious Metals stands out with its industry-wide accreditations, having been recognized for ‘Most Transparent Pricing’ by Investopedia and awarded ‘Best of’ by Trustlink for multiple years. These accolades demonstrate Augusta’s commitment to transparency and customer-centric policies, making them a preferred choice for investors seeking a reputable partner.
OneGold, while not as heavily accredited, has built a solid reputation through its innovative approach to precious metals investing. Their digital platform and emphasis on cost-effective solutions resonate with investors looking for a modern, efficient way to manage their portfolios.
Complaints Compared
One of the most telling aspects of a company’s reputation is the number of complaints filed against them. Augusta Precious Metals has an impressive record, with zero complaints recorded at both the BBB and BCA. This spotless record is a testament to their dedication to customer satisfaction and ethical business practices.
While OneGold does not boast a similar zero-complaint record, the majority of feedback they receive is positive. Their ability to address and resolve customer concerns promptly speaks to their commitment to maintaining a high level of service.
Complaints registered at Better Business Bureau (BBB) and Business Consumer Alliance (BCA):
BBB | BCA | |
Augusta Precious Metals | ZERO (All Time) | ZERO (All Time) |
OneGold | 2 complaints closed in last 3 years
1 complaint closed in last 12 months |
Not listed |
Gold IRA Fees Compared
Set up Fees | Admin Fees (annually) | Storage Fees (annually) | |
Augusta Precious Metals | $50 + $30 wire fee | $80 | $150 for segregated $100 for non-segregated |
OneGold | Can vary based on the custodian chosen | Can vary based on the custodian chosen | Can vary based on the custodian and storage options chosen |
Client Education and Resources Compared
Augusta Precious Metals places a strong emphasis on client education, offering cutting-edge resources to help investors make informed decisions. Their free one-on-one webinars with a Harvard-trained economist provide valuable insights into market trends and investment strategies, empowering clients with the knowledge they need to succeed.
OneGold also offers educational resources, though they may not be as comprehensive as Augusta’s offerings. Their focus on providing a user-friendly platform and tools like AutoInvest helps investors manage their portfolios efficiently, but may not offer the same depth of educational support.
Customer Service and Support Compared
Exceptional customer service is a hallmark of Augusta Precious Metals. Each client is assigned a personal customer success agent, ensuring personalized support and guidance throughout their investment journey. This level of service fosters trust and long-term relationships with clients.
- Personal customer success agent for each client
- Lifetime account support
- Free shipping and transit insurance on all orders
OneGold, while offering solid customer support, may not provide the same level of personalized service. Their focus on digital convenience and automation appeals to tech-savvy investors, but those seeking more hands-on assistance might find Augusta’s approach more suitable.
Peace of Mind Guarantees Offered
Augusta Precious Metals offers guarantees to ensure investors feel secure. One of the standout guarantees is their 7-day money-back policy. This allows clients to make purchases with the confidence that they can return their metals if they are not completely satisfied within a week.
Additionally, Augusta Precious Metals provides a 100% satisfaction guarantee. This pledge allows customers to seamlessly switch to a different provider at any time should they not be totally satisfied with Augusta.
OneGold do not refer to any guarantees being offered. Instead, they offer the promise of first class customer service and support.
Buyback Programs Offered
Both Augusta Precious Metals and OneGold offer buyback programs, but they differ in their approach. Augusta’s buyback program is renowned for its commitment to providing a ‘Highest Buyback Guarantee’. This program ensures that investors can liquidate their assets at competitive rates, adding a layer of security to their investment strategy.
OneGold also offers a buyback program, allowing investors to sell their metals back to the platform. Their program provides a convenient option for investors looking to manage their portfolios online.
New IRA Customer Incentives
Incentive #1 | Incentive #2 | Incentive #3 | |
Augusta Precious Metals | Free Gold – choose from 3 Gold Coins | Up to 10 years of custodian and storage fees covered by Augusta | Free one-on-one educational web conference with Harvard trained economist |
OneGold | Setup fee, maintenance fee, and storage fee for the first year waived |
My Verdict: Why Augusta Precious Metals Comes Out on Top
After comparing Augusta Precious Metals and OneGold, it’s clear that both companies offer valuable services to investors. However, for Gold IRAs Augusta stands out due to its comprehensive approach, personalized service, and commitment to both compliance and transparency. Their industry accolades and high customer satisfaction ratings further reinforce their position as a leader in the precious metals market.
While OneGold’s digital platform and cost-effective solutions appeal to tech-savvy investors, Augusta’s focus on client education and support sets them apart. Their free one-on-one webinars with a Harvard-trained economist, lifetime account support, and zero complaints record at the BBB and BCA are just a few examples of their dedication to customer satisfaction.
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About the Author: Doug YoungDoug is a highly experienced professional and widely trusted authority in financial investing, commodity trading, and precious metals. With over 20 years of expertise, he helps others make informed decisions by sharing a combination of personal experience, extensive knowledge and meticulously researched information on gold IRAs, precious metals investing and retirement planning. He regularly writes news items on these topics. He has considerable experience of evaluating Gold IRA and Precious Metals Companies, gained over a period spanning more than a decade.
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