Augusta Precious Metals vs Orion Metal Exchange
Compare Augusta Precious Metals & Orion Metal Exchange
Key Takeaways
- Augusta Precious Metals is recognized for its transparent pricing, exceptional customer service and its zero complaints record at BBB and BCA.
- Orion Metal Exchange offers a wide range of precious metals and a straightforward IRA setup, with competitive pricing and strong customer support.
- Augusta’s free 1-on-1 webinars with a Harvard-trained economist provide valuable education for investors.
- Augusta stands out for its strict commitment to compliance.
Augusta Precious Metals Overview
Augusta Precious Metals has established itself as a leader in the precious metals investment industry. Known for its commitment to transparency, Augusta offers a comprehensive service that includes clear pricing, lifetime account support, and personalized customer success agents.
One of the standout features of Augusta is its focus on education. The company provides free 1-on-1 webinars with an on-staff Harvard-trained economist. This service is invaluable for investors looking to deepen their understanding of precious metals and market dynamics.
Augusta’s commitment to compliance is impressive. Their procedures are strict, with regular third-party audits ensuring that they meet the highest industry standards. This commitment to excellence has earned them numerous accolades, including recognition as the ‘Best Overall Gold IRA Company’ by Money Magazine for three consecutive years.
Orion Metal Exchange Overview
Orion Metal Exchange, like Augusta, is a well-respected name in the precious metals industry. They offer a wide array of services tailored to both new and seasoned investors. Orion’s competitive edge lies in its straightforward approach to precious metals IRAs and a strong focus on customer service.
Orion provides a seamless IRA setup process and ensures clients have access to the latest precious metals rates and a wide selection of metals to choose from. Their customer service team is known for being helpful and knowledgeable, assisting clients in every step of their investment journey.
In addition to their robust IRA services, Orion offers secure storage solutions and a reliable buyback program. This ensures that investors can easily liquidate their assets if needed, providing peace of mind in uncertain economic times.
Gold IRA Services
Augusta’s Gold IRA
Augusta Precious Metals has streamlined the Gold IRA setup process to make it as easy as possible for investors. They handle all the paperwork and ensure compliance with IRS regulations, giving you peace of mind that your investment is in good hands.
Besides that, Augusta’s focus on education extends to their Gold IRA services. They provide clients with detailed information on how to optimize their investments and maximize returns. Their personalized approach ensures that each client’s unique financial goals are met.
One of the highlights of Augusta’s Gold IRA service is their commitment to transparency. They offer a clear breakdown of all fees and charges upfront, so there are no surprises down the line.
Orion’s Gold IRA
Orion Metal Exchange provides an accessible and straightforward platform for investing in a Gold IRA with competitive fees and a user-friendly online purchasing system. Its focus on transparency and customer support makes it a notable option for those looking to diversify their retirement portfolios with precious metals.
Orion boasts of offering the services of every legitimate precious metal IRA custodian and depository in the nation, and that their IRA department will ensure you’re connected with the optimal choice for your precious metals IRA investment requirements.
Years in Business / Minimum IRA Investment Comparisons
| Started in Business | Minimum IRA Investment Levels | |
| Augusta Precious Metals | 2012 | $50,000 |
| Orion Metal Exchange | 2017 | $10,000 |
Independent Ratings Compared
Ratings at Better Business Bureau (BBB), Business Consumer Alliance (BCA) and Trustlink:
| BBB | BCA | Trustlink | |
| Augusta Precious Metals | A+ | AAA | 5 out of 5 Stars |
| Orion Metal Exchange | A+ | CCC | Not listed |
Company Credibility & Reputation Compared
Industry-wide Accreditations
Industry-wide accreditations serve as a valuable benchmark for assessing the quality and reliability of a company. Augusta Precious Metals has been recognized with several prestigious awards, including being named the ‘Best Overall Gold IRA Company’ by Money Magazine for three consecutive years. This recognition highlights their commitment to providing top-notch services to their clients.
Orion Metal Exchange, while not as heavily decorated as Augusta, still holds important accreditations that reflect their dedication to excellence. They have been recognized for their competitive pricing and customer service, making them a strong contender in the precious metals investment industry.
Complaints Compared
When evaluating a company’s reliability, the number and nature of complaints can be a critical factor. Augusta Precious Metals stands out with a remarkable record of zero complaints ever at both the Better Business Bureau (BBB) and the Business Consumer Alliance (BCA). This impressive track record speaks volumes about their commitment to customer satisfaction and their ability to resolve any issues promptly and effectively.
Orion Metal Exchange, while maintaining a relatively low number of complaints, does not quite match Augusta’s flawless record. However, they have shown a strong commitment to addressing and resolving any customer concerns, which is reflected in their positive ratings and reviews.
Complaints registered at Better Business Bureau (BBB) and Business Consumer Alliance (BCA):
| BBB | BCA | |
| Augusta Precious Metals | ZERO (All Time) | ZERO (All Time) |
| Orion Metal Exchange | 1 complaint closed in last 3 years
0 complaints closed in last 12 months |
0 in last 3 years |
Gold IRA Fees Compared
| Set up Fees | Admin Fees (annually) | Storage Fees (annually) | |
| Augusta Precious Metals | $50 + $30 wire fee | $80 | $150 for segregated $100 for non-segregated |
| Orion Metal Exchange | $50 (charged by custodian) | no information provided | $175 (no explicit distinction provided for segregated or non-segregated) |
Client Education and Resources Compared
Education is a key component of any successful investment strategy, and both Augusta Precious Metals and Orion Metal Exchange recognize the importance of providing their clients with the resources they need to make informed decisions. Augusta’s free 1-on-1 webinars with a Harvard-trained economist set them apart, offering clients valuable insights into market trends and investment strategies.
Orion Metal Exchange, while not offering the same level of personalized education, still provides a wealth of resources to their clients, including market updates and educational articles. These resources help investors stay informed and make confident decisions about their precious metals investments.
Customer Service and Support Compared
Excellent customer service is essential for any investment company, and both companies excel in this area. Augusta is renowned for their personalized approach, assigning a dedicated customer success agent to each client to ensure they receive the support they need throughout their investment journey.
Orion Metal Exchange also prioritizes customer service, with a knowledgeable and responsive team ready to assist clients with any questions or concerns. While their approach may not be as personalized as Augusta’s, they still provide a high level of support that meets the needs of their clients.
Peace of Mind Guarantees Offered
Augusta offers a 7 Day Money Back Guarantee that in effect enables customers to try them out without making a commitment. After the initial 7 days customers are protected by Augusta’s 100% Satisfaction Guarantee which enables them to seamlessly switch to a different provider at any time should they not be completely satisfied with Augusta’s service.
Although they do not offer guarantees in the same way that Augusta does, Orion Metal Exchange offers peace of mind through their competitive pricing and secure storage solutions.
Buyback Programs Offered
Both companies understand the importance of liquidity and offer buyback programs to their clients. These programs allow investors to sell back their precious metals at competitive rates, ensuring that they can access their funds when needed.
Augusta Precious Metals stands out with their commitment to making the buyback process as seamless as possible. Their program is straightforward, with no hidden fees, and in accordance with their ‘Highest Buyback Guarantee’ they offer competitive buyback prices that reflect current market conditions.
Orion Metal Exchange too has a fee-free buyback policy for precious metals purchased through them, allowing clients to liquidate their assets efficiently.
New Customer Incentives
| Incentive #1 | Incentive #2 | Incentive #3 | |
| Augusta Precious Metals | Free Gold – choose from 3 Gold Coins | Up to 10 years of custodian and storage fees covered by Augusta | Free one-on-one educational web conference with Harvard trained economist |
| Orion Metal Exchange | Check for monthly promotions.
(from time to time they may reimburse storage, insurance, or custodial fees) |
On request | On request |
My Verdict: Why Augusta Precious Metals Comes Out on Top
After comparing Augusta Precious Metals and Orion Metal Exchange, it is clear that both companies offer exceptional services to their clients. However, Augusta Precious Metals takes the lead with their unwavering commitment to transparency, education, and customer satisfaction.
Their industry-wide accreditations and zero complaints record at the BBB and BCA are testaments to their reliability and dedication to excellence. Furthermore, their free 1-on-1 webinars with a Harvard-trained economist provide invaluable insights to investors looking to enhance their financial security.
Augusta Precious Metals’ commitment to strict compliance procedures is unique in the industry. The combination of an independently monitored Compliance Department and regular third-party compliance audits verify their adherence to industry regulations, providing peace of mind for investors.
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CALL AUGUSTA: 855-386-4202
About the Author: Doug YoungDoug is a highly experienced professional and widely trusted authority in financial investing, commodity trading, and precious metals. With over 20 years of expertise, he helps others make informed decisions by sharing a combination of personal experience, extensive knowledge and meticulously researched information on gold IRAs, precious metals investing and retirement planning. He regularly writes news items on these topics. He has considerable experience of evaluating Gold IRA and Precious Metals Companies, gained over a period spanning more than a decade.
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