Augusta Precious Metals vs Preserve Gold
Augusta Precious Metals & Preserve Gold Comparison
Key Takeaways
- Augusta Precious Metals offers free 1-on-1 webinars with a Harvard-trained economist, emphasizing education.
- Preserve Gold is praised for its transparency in pricing and no setup fees for new accounts.
- Both companies provide comprehensive customer support, but Augusta has a slight edge with lifetime account support.
- Augusta has consistently received top ratings from trusted industry sources, including a zero complaints record with BBB and BCA.
- Preserve Gold is noted for its proactive engagement on review platforms and educational resources.
Augusta Precious Metals Overview
Augusta Precious Metals is renowned for its commitment to customer education and transparency. They have established themselves as a leader in the gold IRA industry, offering services that are both comprehensive and customer-focused. Their accolades, such as being voted the ‘Best Overall Gold IRA Company’ by Money Magazine for three consecutive years, speak volumes about their credibility and dedication to excellence.
What truly sets Augusta apart is their dedication to educating their customers. They offer free one-on-one webinars with an on-staff Harvard-trained economist. This personalized approach ensures that investors are well-informed and confident in their decisions. Besides that, Augusta is known for its strict compliance procedures and regular third-party compliance audits, which further bolster their reputation as a trustworthy entity in the precious metals market.
Preserve Gold Overview
- No account setup fees for new accounts, making it easier for individuals to start their investment journey.
- Proactive engagement on review platforms, ensuring customer concerns are addressed promptly.
- Comprehensive educational support to guide consumers through the complexities of gold IRAs.
Preserve Gold has received overwhelmingly positive feedback for its customer service and ease of the investment process. With a 4.9/5 star rating on TrustIndex, it’s clear that their commitment to customer satisfaction is more than just lip service.
Gold IRA Services
Augusta’s Gold IRA
Augusta Precious Metals offers a robust Gold IRA service, focusing on transparency and customer education. They assist clients in setting up a self-directed IRA, which allows for greater control over investment choices. Their process is streamlined and efficient, ensuring a hassle-free experience for investors.
Augusta will cover all gold IRA fees for up to 10 years, providing significant savings for their clients. This long-term financial relief is a testament to their commitment to customer satisfaction. Their lifetime account support means that investors have access to expert guidance throughout their investment journey.
Preserve Gold’s Gold IRA
Preserve Gold’s Gold IRA service is designed with the customer in mind. They emphasize no account setup fees, making it accessible for those looking to start their precious metals investment. Their team of specialists guides clients through the process, ensuring a seamless transition into gold IRA investing.
One of the standout features of Preserve Gold is their personalized assistance. They help customers choose the right IRA-eligible products and understand the nuances of storage and other regulations. This hands-on approach ensures that clients are well-equipped to make informed decisions.
Years in Business / Minimum IRA Investment Comparisons
| Started in Business | Minimum IRA Investment Levels | |
| Augusta Precious Metals | 2012 | $50,000 |
| Preserve Gold | 2022 | $10,000 |
Independent Ratings Compared
When choosing a precious metals company, independent ratings can provide valuable insights into their credibility and customer satisfaction. Both Augusta Precious Metals and Preserve Gold have received commendable ratings from trusted industry sources.
Ratings at Better Business Bureau (BBB), Business Consumer Alliance (BCA) and Trustlink:
| BBB | BCA | Trustlink | |
| Augusta Precious Metals | A+ | AAA | 5 out of 5 Stars |
| Preserve Gold | A | Not listed | 5 out of 5 Stars |
Company Credibility & Reputation Compared
When comparing the credibility and reputation of Augusta Precious Metals and Preserve Gold, both companies stand out for different reasons. Augusta’s industry-wide accreditations and zero complaints record with BBB and BCA position it as a leader in the precious metals space. Their commitment to compliance and customer education sets them apart from many competitors.
Preserve Gold, while not as highly rated as Augusta, still maintains a strong reputation for transparency and customer support. Their proactive engagement on review platforms and dedication to providing educational resources help them maintain a positive standing in the industry.
Industry-wide Accreditations
Augusta Precious Metals has received numerous accolades, including being voted ‘Best Overall Gold IRA Company’ by Money Magazine for three consecutive years. They have also been recognized by Investopedia for their transparent pricing, a critical factor for many investors. These accreditations highlight Augusta’s commitment to excellence and their ability to meet and exceed industry standards.
Preserve Gold, while not as decorated as Augusta, still has its share of positive recognition. Their emphasis on educational support and transparency in pricing has earned them a place among reputable precious metals companies. While they may not have as many accolades, their commitment to customer satisfaction is evident.
Complaints Compared
Complaints registered at Better Business Bureau (BBB) and Business Consumer Alliance (BCA):
| BBB | BCA | |
| Augusta Precious Metals | ZERO (All Time) | ZERO (All Time) |
| Preserve Gold | 1 complaint closed in last 3 years
1 complaint closed in last 12 months |
Not listed |
When it comes to complaints, Augusta Precious Metals stands out with a clean slate. Their zero complaints record with both the BBB and BCA is a testament to their exceptional customer service and ethical business practices. This track record is rare in the industry and speaks volumes about their commitment to customer satisfaction.
Preserve Gold, while not complaint-free, has a relatively low number of complaints, which they actively address. Their proactive approach to resolving customer issues helps maintain their reputation and ensures that customers feel heard and valued.
Most importantly, the manner in which a company handles complaints can significantly impact its reputation. Augusta’s ability to maintain a zero complaints record is a significant achievement, while Preserve Gold’s dedication to addressing issues promptly is commendable.
Gold IRA Fees Compared
| Set up Fees | Admin Fees (annually) | Storage Fees (annually) | |
| Augusta Precious Metals | $50 + $30 wire fee | $80 | $150 for segregated $100 for non-segregated |
| Preserve Gold | Zero | $100 | $100 referred to, but no distinction between fees for segregated and non-segregated storage |
Client Education and Resources Compared
Education is a cornerstone of both Augusta Precious Metals and Preserve Gold’s offerings. They recognize the importance of empowering investors with knowledge to make informed decisions.
Augusta Precious Metals offers free one-on-one webinars with an on-staff Harvard-trained economist, providing personalized guidance to investors. They go the extra mile to ensure that investors understand the intricacies of gold IRAs and the benefits of diversifying with precious metals.
Preserve Gold also prioritizes education, offering a wealth of resources to guide consumers through the complexities of investing in precious metals. Their gold IRA informational guide and online materials are particularly valuable for those new to this type of investment.
Both companies excel in providing educational support, but Augusta’s personalized approach gives them an edge. The ability to interact directly with an economist and receive tailored advice is a significant benefit for investors.
Customer Service and Support Compared
Customer service is a critical factor when choosing a precious metals company. Both Augusta Precious Metals and Preserve Gold are known for their exceptional support, but there are differences in their approaches.
Augusta offers lifetime account support, ensuring that investors have access to expert guidance throughout their investment journey. This long-term commitment to customer service is a standout feature that sets them apart from many competitors.
Preserve Gold provides personalized assistance to help customers navigate the setup process and choose the right IRA-eligible products. Their focus on transparency and customer satisfaction is evident in their proactive engagement on review platforms.
Ultimately, both companies excel in customer service, but Augusta’s lifetime support offers a level of reassurance that is hard to match. Knowing that you have ongoing access to expert advice can provide peace of mind for investors.
Peace of Mind Guarantees Offered
Augusta offers a 7 Day Money Back Guarantee so that customers can sample their offerings without a financial obligation. After the initial 7 days their 100% Satisfaction Guarantee cuts in. This allows customers to seamlessly change providers should they not be completely satisfied with Augusta.
Preserve Gold offers different types of guarantees. They emphasize their transparent investment process, commitment to customer satisfaction and ethical business practices, which are reflected in their positive customer feedback. Both companies strive to offer peace of mind, but Augusta’s written guarantees give them a slight edge.
Buyback Programs Offered
Buyback programs are an essential feature for any precious metals investor, as they provide liquidity and flexibility. Augusta Precious Metals offers a robust buyback program with a ‘Highest Buyback Guarantee’, ensuring that clients can sell their precious metals back to the company with ease and competitive prices. This program is a testament to their commitment to customer satisfaction.
Preserve Gold also offers a buyback program, allowing clients to sell their metals back to the company when needed. Their program is designed to be straightforward and hassle-free, providing investors with the flexibility they need to manage their portfolios effectively.
New Customer Incentives
| Incentive #1 | Incentive #2 | Incentive #3 | |
| Augusta Precious Metals | Free Gold – choose from 3 Gold Coins | Up to 10 years of custodian and storage fees covered by Augusta | Free one-on-one educational web conference with Harvard trained economist |
| Preserve Gold | Up to $15,000 in free gold or silver. New accounts can receive free gold or silver equivalent to 1% of their total order. | No account set up fees. | 24 hour price protection. Customers have a 24-hour window to cancel a purchase for any reason without penalty. |
My Verdict: Why Augusta Precious Metals Comes Out on Top
After a thorough comparison of Augusta Precious Metals and Preserve Gold, it’s clear that both companies offer valuable services to investors in the precious metals market. However, Augusta Precious Metals stands out as the superior choice for several reasons.
Strict Compliance
Augusta’s commitment to strict compliance with industry regulations is a significant advantage. Their independently monitored Compliance Department and frequent third-party compliance audits ensure that they operate with the highest level of integrity and transparency.
Zero Complaints Record at BBB and BCA
Augusta’s zero complaints record with both the Better Business Bureau and the Business Consumer Alliance is a testament to their exceptional customer service and ethical business practices. This rare achievement underscores their commitment to customer satisfaction and their ability to resolve issues promptly and effectively.
Free 1-on-1 webinars with On-staff Harvard-trained economist
One of Augusta’s most compelling features is their free one-on-one webinars with an on-staff Harvard-trained economist. This personalized approach to education ensures that investors have access to expert guidance and tailored advice. The ability to interact directly with an economist and receive customized support is a significant advantage for investors.
Lifetime Account Support
Augusta’s commitment to lifetime account support is another key factor that sets them apart. This long-term dedication to customer service ensures that investors have access to expert guidance and support throughout their investment journey.
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About the Author: Doug YoungDoug is a highly experienced professional and widely trusted authority in financial investing, commodity trading, and precious metals. With over 20 years of expertise, he helps others make informed decisions by sharing a combination of personal experience, extensive knowledge and meticulously researched information on gold IRAs, precious metals investing and retirement planning. He regularly writes news items on these topics. He has considerable experience of evaluating Gold IRA and Precious Metals Companies, gained over a period spanning more than a decade.
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