Important

 Rosland Capital ‘At a Glance’ table followed by in depth report:

Rosland Capital Analysis

Websitewww.roslandcapital.com
Phone No.1-888-973-7350
PERFORMANCE:*
BBB (Better Business Bureau) Rating
(Scale of A+ to F)
A+
BBB Complaints21
BCA (Business Consumer Alliance) Rating
(Scale of AAA+ to F)
AAA
BCA Complaints4
Trustlink Rating4 out of 5 Stars
64 reviews
GENERAL:
Gold IRAs Offered
Preferred DepositoryDelaware Depository
Preferred CustodianEquity Institutional
Minimum IRA Purchase Amount$10000
Physical IRA Application
Digital IRA ApplicationRedCross
FEES:
Set Up$50
Admin (annually)$225
Storage (annually)Not divulged
TIMESCALES:
IRA Transfer Process14 business days
401k Rollover Process14 - 30 busines days
Delivery of Metals5 - 10 days
PEACE OF MIND
US Mint
Listed Dealer
RedCross
ICTA MemberRedCross
TRUSTe VerifiedRedCross
Norton SecuredRedCross
Special OffersNone

Background

Rosland Capital is a precious metals dealer which has been in business since 2008 and is based in Santa Monica, California. It is headed up by their founder and now CEO Marin Aleksov who has been involved in the industry for around 20 years and who now spends most of his time directing the Company’s development and expansion.

The company currently has around 70 employees.

Company Website

Rosland WebsiteThe company’s website is well designed and relatively user friendly. There it gives details of their products and background information about gold and other precious metals including gold and silver historical charts.

There is a form where you can request further information and/or a call with one of their precious metals specialists. A nice feature is the news section which is regularly updated with topical information.

Probably the most helpful part of the site is the FAQ page. It is hidden away under the ‘About’ tab which is a shame because any fleeting visitors would probably never discover it. It contains a wealth of information about all aspects of Buying Gold.

There is a page about the Rosland Capital Precious Metals IRA which provides a six step plan for getting started and has a link to a form where you can request further information to be sent to you.

There is a section on the site called ‘Recommendations’. We assumed this would include details of the products that they are recommending and maybe some bespoke packages that they had put together but it turned out to be a testimonials page!

Products

The products offered by Rosland Capital are gold, silver, platinum and palladium coins, proofs and bars. Their minimum online order is $1500 and their maximum online order is $10,000. If your intended order is in excess of $10,000 you need to call one of Rosland’s representatives.

Details of their products are displayed well on their website. There are individual pages displaying Gold, Silver, Bars, Bullion Coins and Premium Coins. If you click on a product displayed on one of these pages it will open onto a dedicated page for that product with much more detailed information such as the product description and specifications, payment terms and the customer agreement (which you can download as a PDF).

Rosland Capital Company Video

Reputation and Ratings

A+Rosland Capital Better Business Bureau

Rosland Capital has been an Accredited Business at the BBB since 2008 and has been awarded an A+ rating by them, which is the highest possible.

At the time of our most recent check there had been 21 complaints closed within the previous 3 years and 9 closed within the previous 12 months. These complaints included issues concerning Advertising/Sales, Billing/Collection, Product/Service and Delivery. A closed complaint means that the original issue has been dealt with satisfactorily.

There are no customer reviews of Rosland on the BBB site.

aaaRosland Capital Business Consumer Alliance

Rosland Capital has been awarded a top AAA rating at the BCA, where it has been a member since 2008.

There had been 4 closed complaints recorded in the 3 years prior to our most recent check. The BCA considers that Rosland Capital gave proper consideration to these complaints. The outcomes were that 2 full refunds were made as per the customer’s request and 2 adjustments were made.

rosland_capital-trustlink22-09-16Rosland Capital Trustlink

At Trustlink Rosland Capital had achieved a 4 out of 5 stars rating based on 64 reviews at the time of our most recent check. There are varied consumer opinions about this company there, with the scores ranging from 5/5 to 1/5.

Summary

The fact that Rosland Capital have been awarded top ratings by two of the main independent review bodies, BBB and BCA, shows that they are doing a lot of things right. Clearly they are committed to resolving any grievances and complaints that their customers might have.

Their performance at Trustlink is not quite as strong as it is at the BBB and BCA. They have achieved 4 out of 5 stars based on reviews posted by their customers.

Conclusion

Rosland Capital’s performance and reputation, based on independent research, do not warrant them getting our top recommendation. Their performance has not been as strong as that of our top rated company. You can judge for yourself by seeing the two companies compared side by side:

To read a full report about our Top Recommended Company please click here: