Rosland Capital Review
Rosland Capital ‘At a Glance’ Analysis:
Rosland Capital Analyzed |  |
|---|---|
| Website | www.roslandcapital.com |
| Phone No. | 1-888-973-7350 |
| PERFORMANCE:* | |
| BBB (Better Business Bureau) Rating (Scale of A+ to F) | A+ |
| BBB Complaints | 24 |
| BCA (Business Consumer Alliance) Rating (Scale of AAA to F) | AAA |
| BCA Complaints | 13 |
| Trustlink Rating | 3.5 out of 5 Stars 70 reviews |
| RETIREMENT FUNDS: | |
| Gold IRAs Offered (US) |  |
| Crypto IRAs Offered (US) |  |
| Gold RRSPs Offered (Canada) | |
| GENERAL: | |
| Preferred Depository | Delaware Depository |
| Preferred Custodian | Equity Institutional |
| Minimum IRA Purchase Amount | $10,000 |
| Physical IRA Application | |
| Digital IRA Application | |
| FEES: | |
| Set Up | $50 |
| Admin (annually) | $225 |
| Storage (annually) | Not divulged |
| TIMESCALES: | |
| IRA Transfer Process | 14 business days |
| 401k Rollover Process | 14 - 30 busines days |
| Delivery of Metals | 5 - 10 days |
| PEACE OF MIND | |
| US Mint Listed Dealer | |
| ICTA Member | |
| TRUSTe Verified | |
| Norton Secured | |
| Special Offers | None |
Rosland Capital Review:
Rosland Capital Background
Rosland Capital is a precious metals dealer which has been in business since 2008 and is based in Santa Monica, California. It is headed up by their founder and now CEO Marin Aleksov who has been involved in the industry for around 20 years and who now spends most of his time directing the Company’s development and expansion.
The company currently has around 70 employees.
Company Website
The company’s website is well designed and relatively user friendly. There it gives details of their products and background information about gold and other precious metals including gold and silver historical charts.
There is a form where you can request further information and/or a call with one of their precious metals specialists. A nice feature is the news section which is regularly updated with topical information.
Probably the most helpful part of the site is the FAQ page. It is hidden away under the ‘About’ tab which is a shame because any fleeting visitors would probably never discover it. It contains a wealth of information about all aspects of Buying Gold.
There is a page about the Rosland Capital Precious Metals IRA which provides a six step plan for getting started and has a link to a form where you can request further information to be sent to you.
There is a section on the site called ‘Recommendations’. We assumed this would include details of the products that they are recommending and maybe some bespoke packages that they had put together but it turned out to be a testimonials page!
Products
The products offered by Rosland Capital are gold, silver, platinum and palladium coins, proofs and bars. Their minimum online order is $1500 and their maximum online order is $10,000. If your intended order is in excess of $10,000 you need to call one of Rosland’s representatives.
Details of their products are displayed well on their website. There are individual pages displaying Gold, Silver, Bars, Bullion Coins and Premium Coins. If you click on a product displayed on one of these pages it will open onto a dedicated page for that product with much more detailed information such as the product description and specifications, payment terms and the customer agreement (which you can download as a PDF).
Rosland Capital Company Video
Rosland Capital Reputation, Ratings and Complaints
Disclaimer: We are merely reporting below our findings on the consumer advocacy websites referred to and we cannot verify the accuracy of the information provided. All of these websites have good reputations for being impartial.
Rosland Capital BBB – Better Business Bureau
Rosland Capital has been an Accredited Business at the BBB since 2008 and has been awarded an A+ rating by them, which is the highest possible.
At the time of our most recent check on the BBB website there had been 24 complaints closed within the previous 3 years and 7 closed within the previous 12 months. According to BBB these complaints included issues concerning problems with a Product or Service, Advertising/Sales and Delivery. A closed complaint means that the original issue has been dealt with satisfactorily. You can read the complaints here.
We found 32 customer reviews of Rosland Capital recorded on the BBB site, with an overall rating of 2.72 out of 5 Stars. You can read the reviews here.
Rosland Capital BCA – Business Consumer Alliance
Rosland Capital has been awarded a top AAA rating at the BCA, where it has been a member since 2008.
There had been 13 closed complaints recorded on the BCA site in the 3 years prior to our most recent check. You can read updated information about any complaints here.
There were 8 Customer Reviews showing, all of which were positive. You can read these reviews here.
Rosland Capital Trustlink
At Trustlink Rosland Capital had achieved a 3.5 out of 5 stars rating based on 70 reviews at the time of our most recent check. There were varied consumer opinions about this company there, with the scores ranging from 5/5 to 1/5. You can read the reviews here.
Summary
The fact that Rosland Capital have been awarded top ratings by two of the main independent review bodies, BBB and BCA, shows that they are doing a lot of things right. Clearly they are committed to resolving any grievances and complaints that their customers might have.
Their performance at Trustlink is not quite as strong as it is at the BBB and BCA. They have achieved 3.5 out of 5 stars based on reviews posted by their customers.
See How Rosland Capital Compares Side By Side With Other Leading Gold IRA Companies
Reviewed by: Doug Young
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